Refund policy
Return & Refund Policy
Return Window
You have 7 days from the date you received your item to request a return. Items must be in the same condition as received — unworn, unwashed, and with all original tags still attached.
How to Start a Return
To initiate a return, please email us at hello@theglitzykid.com with your order number and the item(s) you'd like to return. We'll respond with return instructions and our shipping address.
Return Shipping
The buyer is responsible for return shipping costs unless the item was damaged or incorrect when received. We recommend using a trackable shipping method for your return.
Refunds
Once we receive and inspect your returned item, we'll process your refund within 3-5 business days. Refunds are issued to your original payment method. You'll receive an email confirmation when the refund has been processed.
Non-Returnable Items
For hygiene reasons, the following items cannot be returned:
- Bodysuits and onesies that have been worn or washed
- Items purchased on final sale or clearance
- Gift cards
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at hello@theglitzykid.com with a photo of the item and your order number. We'll arrange a replacement or full refund at no cost to you.